**** WinCMD 3.4 Troubleshooting Guide ****
                 **** By Erik H Gawtry ****
                 **** Revised 11-23-93 ****

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Q: Installing WinCMD30
A: Unzip the Archive onto your hard disk (the windows directory is a good place),
   then use "Add Item" from the "File" menu to import the icon.
   Do NOT attempt to import an icon from WCD.EXE!  This is a sample utility
   program and cannot be run without WinCMD!

Q: Everytime I start WinCMD30, I get an "Undefined Application Error".
A: If you are using an "AUTOWIN.BAT" file, try removing or renaming it,
   then type "SETDOS STRICT=YES" on the first command line.

   The problem is most likely due to incompatibilities with the DOS/Windows
   standard.  STRICT=YES will turn off all DOS 4, 5, & 6 extensions and disable
   the IOCTL read command.  If this still doesn't work, try disabling other
   non-standard periferials.  Please send your results.

Q: When I start WinCMD, the edges are off the sides of the screen.
A: Resize the window, then immediately exit WinCMD and restart.  This will save
   your frame settings for the next time you use WinCMD.

Q: Redrawing the WinCMD screen is extremely slow.
A: Reduce the number of screen colors.  If this doesn't work, then a faster machine
   or display card may be desired.  WinCMD has been tested on a 286 12 MHz machine
   and it worked fine, so this is unlikely.

Q: The screen font is squished or misshaped.
A: The display driver is installed improperly, or the Windows display driver
   incorrectly supports the Fixed Font standard.  Call the manufacturer of
   the display card for a driver update.

Q: I can't read the full 256 letter filenames in Windows NT.
A: While WinCMD will work very well under Windows NT, it is still a 16 bit Windows 3.1
   program, and, as such, cannot access the NTFS or HPFS extended filenames.  When NT
   becomes established (or Chicago finally comes out), I will add extended filenames.
   Until then, use the powerful DESCRIBE function.

Q: When I attempt to run WCD, I get an error.
A: If you are running WCD from anything except WinCMD, it won't work.

Q: I don't get anything when I run WCD.
A: Press F2 and wait a minute for the tree to be rebuilt.

Q: I get the error "Unable to Find File" when I try to copy, rename, delete, or set
   Attributes.
A: This occurs on some machines for an unknown reason.  It occured on one of my 12
   different test machines.  I am still trying to figure out the problem.

Q: I get strange filenames and lots of UAEs when I use OS/2.
A: WinCMD was not designed for OS/2 (why bother with OS/2 shell?).  I have tested
   WinCMD with OS/2 2.1 and 2.0.  2.1 works 90% of the time and 2.0 will not work.
   It all depends on the OS/2 settings for the program.  WinCMD will not access
   a HPFS disk properly.

Q: Where can I get help?
A: WinCMD Technical Support can be reached on Compuserve at 72643,2120.  A response
   will be generated within a few days.